In this episode, Chloë Touati, founder of the firm Authentic Talent, speaks with Marianne Yalfani, Chief People Officer at Rakuten France, about employee engagement in the workplace.
Together, they discuss:
- what employee engagement is and why it is a business KPI for the company
- the hidden cost of disengagement
- how to accurately measure engagement and implement data-driven improvement strategies
- the role of values and strategy in the concept of engagement
- the key levers to prioritize for boosting engagement
- the tools and new developments available for tracking engagement
- real-world cases where engagement has shaped business strategy
